Rant:Expensive Typos

[Leroy]

I honestly didn't see it the first time either. I thought it must be in the words that were capitalized.

[JL21]

We sent them the design with correct spelling, he created a proof and our team president went to check it out and give his approval. He didn't catch it, so it could be as much our fault as his, but the guy that did the work for us is an alumnus of Parks College and has been really good with us with costs and being timely with orders, so it shouldn't be too much of an issue to get the problem solved, but it's gonna be a pain to pull out all the threads and re-stitch it all.

If your team president signed off on the incorrect proof, it's not really on the printer to fix it. At least, they aren't obligated to fix it without amassing some costs. They could still cut you a break on it if they wanted to keep your business.

On the other hand, if the artwork you sent them was correct and it somehow ended up wrong, it's on them to a certain degree.

[omaha_red]

We sent them the design with correct spelling, he created a proof and our team president went to check it out and give his approval. He didn't catch it, so it could be as much our fault as his, but the guy that did the work for us is an alumnus of Parks College and has been really good with us with costs and being timely with orders, so it shouldn't be too much of an issue to get the problem solved, but it's gonna be a pain to pull out all the threads and re-stitch it all.

If your team president signed off on the incorrect proof, it's not really on the printer to fix it. At least, they aren't obligated to fix it without amassing some costs. They could still cut you a break on it if they wanted to keep your business.

On the other hand, if the artwork you sent them was correct and it somehow ended up wrong, it's on them to a certain degree.

yeah.. i've mispelled words quite a few times and it's the worst feeling in the world..
i always make people sign off on stuff now..

[cards2468]

We sent them the design with correct spelling, he created a proof and our team president went to check it out and give his approval. He didn't catch it, so it could be as much our fault as his, but the guy that did the work for us is an alumnus of Parks College and has been really good with us with costs and being timely with orders, so it shouldn't be too much of an issue to get the problem solved, but it's gonna be a pain to pull out all the threads and re-stitch it all.

If your team president signed off on the incorrect proof, it's not really on the printer to fix it. At least, they aren't obligated to fix it without amassing some costs. They could still cut you a break on it if they wanted to keep your business.

On the other hand, if the artwork you sent them was correct and it somehow ended up wrong, it's on them to a certain degree.

We're closing in on a deal to make them a sponsor, so it shouldn't be too much of an issue then.

[docellis]

yeah.. i've mispelled words quite a few times and it's the worst feeling in the world..
i always make people sign off on stuff now..

Me too. Last week I ordered 300 specialty items that said "Your Invited..." and I signed off on the proof and everything. If I hadn't caught it and called them before they started printing I was pretty much willing to pay for the mistake out of my own pocket because it was such a stupid error.

[KyCardinalFan]

One of my lamest mistakes when I worked for a printer was for a church named Bellevue. I can't explain what I was thinking, but I laid out a tri-fold brochue, they proofed it, we printed and delivered it and I had Belleview as the name of the place. I think I just followed the instructions from our salesperson and never really read their materials. That one was costly. I felt very small. And very dumb.

[Leroy]

brochue

Yes, I don't see how that could happen.

[cards2468]

update, our president admitted it was his fault, but the guy said to bring them in and he'd fix them for free

[KyCardinalFan]

brochue

Yes, I don't see how that could happen.

Lol, busted. Again.