Exhibit A: Credit card merchant services vendor Chase promises to implement new system for my retail business "in a couple weeks". The contract was signed March 18. It is now May 22. Still processing credit and debit payments through my old vendor. Their excuse: "We dropped the ball." My response "I didn't realize this was a game."
Exhibit B: Chain commercial printer promises address labels in one week. Address labels arrive--with printer chain's business address. "Congratulations, have some address labels. Please re-order." One month later, I stop by the shop. Did you reorder these labels? Blank stare, stammers, ducks.
WTF people?

