Rant: Father time Rave: modern technology
Posted: October 31 12, 8:49 am
With in the first few months after I purchased the memorial company I had a man in his mid 60s come in to purchase a memorial for his recently deceased wife. He was from the deep south and was concerned about doing all of it over the phone etc. I assured him it could be done. Well a few weeks, several dozen phone calls, and some hard work later we had a beautiful memorial finished for his wife. What also happened was we struck up a great friendship. Most of my customers were just that, customers. Some of my customers were real pains in the asses that I never wanted to see again. but he and I managed to hit it off. He was not computer savvy and so he would write me a letter about once every few months just to see how the business was going and to keep in touch. I of course would write back just to see how he was doing.
Noticeably over the years his hand writing went from quite elegant to quite horrible and shaky. Clearly he had developed Parkinson. Not long after the letters had stopped, I feared to worst but sent him a letter anyway. Much to my surprise he came to my office yesterday. Of course I wasn't there but they gave him my number. We had a nice chat on the phone and I finally convinced him to come out to the farm and see me. Not long after we hung up he arrived. It was so great to see him. He was doing well but clearly the Parkinson's had taken a toll on his hands. however other wise he was doing well. He was excited he'd never been on a "big time farm" before. I had to chuckle at that. So I showed him around and he even road the tractor with me a bit.
As he was getting ready to leave he handed me a card. It had his email address on it. He finally has figured out the computer and our friendship carries on.
Take that Father time! Technology rules!!
Noticeably over the years his hand writing went from quite elegant to quite horrible and shaky. Clearly he had developed Parkinson. Not long after the letters had stopped, I feared to worst but sent him a letter anyway. Much to my surprise he came to my office yesterday. Of course I wasn't there but they gave him my number. We had a nice chat on the phone and I finally convinced him to come out to the farm and see me. Not long after we hung up he arrived. It was so great to see him. He was doing well but clearly the Parkinson's had taken a toll on his hands. however other wise he was doing well. He was excited he'd never been on a "big time farm" before. I had to chuckle at that. So I showed him around and he even road the tractor with me a bit.
As he was getting ready to leave he handed me a card. It had his email address on it. He finally has figured out the computer and our friendship carries on.
Take that Father time! Technology rules!!