GatewayRedbirds.com

So my computer software that i use to keep all of your farming and accounting records on developed some kind of a bug but the company said that they could fix it but id have to update to the newest version and pay them $50 to do it. Okay, id been thinking about upgrading anyway, $50 to fix it deffently worth that. This was Nov 10th, I was told it would be 2 weeks. They know that i cant do any of my year end tax stuff or enter in any info for till i get it back, i called today and was told they haddnt even gotten to my project and there are still 3 others in front of mine. So ive got almost 2 months of data entry stuff sitting on my desk. They run a business that produces business software, do they really think that 2 months is an acceptable turn around time? I was real nice with them on the phone, but if your going to sell a product like that you need to be able to provide service in a reasonable abount of time and this isnt even close, they did manage to take my money right away though.

This is probably the top company as far as an integrated farm managment software company so its not like im dealing with some startup.

Who is the company?

Farm Works

Unfortunatly im leaning towards quitting using their software. Whats unfortunate about it is that itll take two differenet programs to replace their one. The two programs will probably be better, but also result in twice the data entry work.

Ahh, I've heard of that. Several people used it at one of my tax jobs.

Leroy wrote:Ahh, I've heard of that. Several people used it at one of my tax jobs.

nobody else really has the accounting software they do, but my Deere controller and their precision software dont work together well. Just wish deere would come out with cost accounting so everythign would work with their hardware and my accountant.