GatewayRedbirds.com

I hate doing it so much.

They give you such a ridiculous time range that it's not even fair. "Yeah, we'll be there sometime between 8:00 AM and 6:00 PM; so as long as you throw your entire day out the window to wait on this package, you should be good!"

Now, typically those guys don't seem to give a second thought to leaving something here without someone being home, but this package requires a signature in order to be accepted, and so someone absolutely has to be here for me to get it.

In summary, I wish it wasn't such a hassle. At least they're fast, though.

Can't you have them just leave you a notice then go pick it up at the distribution center later this evening?

I could do that but I have to work, and they'll be closed long before I get off.

This is the dumbest thing ever.

I just called and asked them to arrange this: if the package is not delivered today (eg: someone is not home when they arrive), then I'd like for the package just to be left at their physical location so that I can pick it up tomorrow.

She told me that would work; however, this is what I was told: in order to do that, I'd have to wait until the package was not delivered; in other words, come home to find a note that says "sorry, we missed you!" After this time, I would have to call them again and tell them to hold it tomorrow, as opposed to attempting re-delivery. This is where it gets dumb: she told me they attempt to deliver packages until 8:00 PM at night; however, in order for me to call and have them hold it, I'd have to get in touch with them by 5:00 PM. That's probably really confusing, but rightfully so -- because their procedure makes no sense at all.

So basically, if he comes at 7:00 PM and I miss the delivery, the actual store itself will already be closed and so I won't be able to make any arrangements.

I guess I'll try the note thing, karp.

UPS was worse but is getting better. I remember getting a note to stop out by 5:30. Doesn't work. Sometimes you can catch them before they go out. But it is really hard to get a live body on the phone.

All in all they do ok. Before the instant gratification of tracking numbers for packages and such, no one seemed to complain that much.

i always have stuff delivered to work.. then i never miss it..

Waiting for Cable installers is just as bad.

cardinalkarp wrote:Can't you have them just leave you a notice then go pick it up at the distribution center later this evening?

I want to thank you for suggesting this. I did leave a note, and he did comply; now I can go and pick it up tomorrow!

I would have never thought of doing that. Thanks!

Kyle wrote:

cardinalkarp wrote:Can't you have them just leave you a notice then go pick it up at the distribution center later this evening?

I want to thank you for suggesting this. I did leave a note, and he did comply; now I can go and pick it up tomorrow!

I would have never thought of doing that. Thanks!

No problem, I had to deal w/ alot of ups/fed ex guys when living in an apt.

omaha_red wrote:i always have stuff delivered to work.. then i never miss it..

I know not everyone can do this, but it's the only way I'd ever get anything.