Rave: Smitty
Posted: August 8 07, 12:19 am
Smitty's is a local auto place.
Today I brought my car in to get it looked at; something was wrong with the transmission, I thought. He took my car for a 15-minute spin, and then took the car into the shop and looked at it for 20 minutes or so. He told me to stop back in a couple days and he'd be able to replace the missing part, telling me it would total about $80 after labor.
Smitty did not charge me at all for the 35 minutes of diagnosis.
I don't know how common this is, but I thought it was pretty cool. I thought mechanics raped your wallet at every opportunity presented.
Keep up the great customer service, Smitty!
Today I brought my car in to get it looked at; something was wrong with the transmission, I thought. He took my car for a 15-minute spin, and then took the car into the shop and looked at it for 20 minutes or so. He told me to stop back in a couple days and he'd be able to replace the missing part, telling me it would total about $80 after labor.
Smitty did not charge me at all for the 35 minutes of diagnosis.
I don't know how common this is, but I thought it was pretty cool. I thought mechanics raped your wallet at every opportunity presented.
Keep up the great customer service, Smitty!